services

Consulting services for Perth businesses.

Five service groups. Automation first, then AI-assisted, then agents where they fit. Pick what applies, or send a short brief describing the problem.

  1. 01 / 05

    Workflow automation

    the problem

    Teams lose hours to manual admin: re-typing data, chasing follow-ups, copying information between systems, and preparing the same documents repeatedly.

    what votan does

    We automate high-impact repetitive tasks first. Deterministic, predictable, easy to audit. Time savings show up within weeks.

    example outcomes

    • 01

      Intake forms that route each request to the right person automatically

    • 02

      Reminders, follow-ups, and chasers that run on their own

    • 03

      Quotes, invoices, and jobs syncing between CRM, finance, and operations

    Tools we might use: Microsoft 365, Power Automate, Zapier, Make, n8n.

  2. 02 / 05

    System integration

    the problem

    Apps that do not talk to each other. The same information lives in three places, none of them current.

    what votan does

    We connect the systems you already use so data flows between them automatically. One source of truth, less double handling, fewer errors.

    example outcomes

    • 01

      CRM, finance, and operations tools sharing the same information

    • 02

      No copy-paste between systems

    • 03

      Reports that reflect current state

    Tools we might use: Microsoft 365, Power Platform, and your existing line-of-business apps.

  3. 03 / 05

    Process design

    the problem

    Work moves through the business in a mix of email, phone, chat, and spreadsheets. Things get missed, duplicated, or stuck because no one has the full picture.

    what votan does

    We map how a job moves from first contact to done, identify the gaps, and redesign the flow so it is clear and repeatable.

    example outcomes

    • 01

      A single path for every job, lead, or request

    • 02

      Clear ownership at each step

    • 03

      A shared view the whole team can use

    Tools we might use: workshops, process mapping, and your existing systems.

  4. 04 / 05

    AI-assisted automation

    the problem

    Uncertainty about where AI adds value and how to adopt it without introducing risk to data or reputation.

    what votan does

    We add AI inside your automations where it fits: drafting replies, summarising threads, classifying incoming work, extracting data from documents. A human reviews anything that matters.

    example outcomes

    • 01

      A clear view of where AI helps and where it does not

    • 02

      AI drafting and summarisation inside existing workflows

    • 03

      Internal AI assistants scoped to your data

    Tools we might use: Microsoft 365 Copilot, Azure AI, OpenAI, Anthropic.

  5. 05 / 05

    AI agents

    the problem

    Multi-step work that spans several systems and currently sits with one person: triaging enquiries, chasing quotes, building client reports, monitoring inboxes.

    what votan does

    We design AI agents that read the situation, decide the next step, and act across your connected systems, with scoped access, approval steps for anything sensitive, and a full audit trail.

    example outcomes

    • 01

      Intake and triage agents that classify, enrich, and route work

    • 02

      Follow-up and reporting agents that run on schedule

    • 03

      Internal helpdesk agents trained on your processes, with citations and clean handoff

    Tools we might use: Microsoft Copilot agents, Power Automate, LangGraph, n8n, custom code.

get in touch

Not sure which service applies?

A short brief is all we need. We reply within one business day.

We will read this ourselves and reply within one business day. No pressure, no obligation.

our promises to you

  • 01

    Independent advice

    We recommend what fits your business. If you do not need something, we say so.

  • 02

    Secure by default

    Access controls, least privilege, and no client data used to train public AI models.

  • 03

    Fixed scope

    Every engagement is scoped and priced upfront. No open-ended hourly work.

  • 04

    You stay in control

    We build on tools you own, document everything, and hand it over.

get in touch

Ready to start a conversation?

Send us a short brief. We reply within one business day.